The Anatomy of Virtual Care
Propelled by the Covid-19 pandemic, the healthcare industry experienced the challenge of providing quality care to patients as social distancing measures were in effect. To...
Blogs - Experience, Data & Analytics And Artificial Intelligence
The Anatomy of Virtual Care
Propelled by the Covid-19 pandemic, the healthcare industry experienced the challenge of providing quality care to patients as social distancing measures were in effect. To...
Implementing Patient Engagement Framework for Improved Health Outcomes
Most people are probably familiar with the English-language proverb, “An apple a day keeps the doctor away.” And yes, there are many health benefits associated with eating...
The Role of Genomics in Healthcare
Have you ever heard the phrase, “It’s in their genes?” We often hear this uttered when someone is successful in the same field as their parents or grandparents. Whether an...
3 Digital Transformation Initiatives to Elevate Digital Lending Customer Experie...
Organizations in all industries are taking a customer-centric approach to their business and banking is no exception. With more and more borrowers seeking online platforms for...
Benefits of Digital Wallets in Financial Management for Businesses
Over the last several years, the world has witnessed changes in the global economy, especially due to the Covid-19 pandemic. Merchants and consumers have helped to propel the...
Combining Design Thinking and Usability Testing for Superior UX
User experience (UX) is all about understanding the needs of the user and providing solutions in the digital products we design that directly address the issues they are facing....
Two Use Cases of Digital Twins in Healthcare
A digital twin is an exact virtual representation of an object or system that uses real-time data simulation, machine learning, and artificial intelligence to help...
How Virtual Care, RPM Improves Patient Experience and Physician Efficiency
The face of healthcare is transforming thanks to technology and changing patient demands. Healthcare institutions are rapidly evolving in an attempt to future-proof their...
Tips for Personalizing the Omnichannel eCommerce Customer Experience
Since the pandemic, we’ve seen an even greater shift to online spending. With customers interacting via web, mobile, voice, digital, and email, companies have the opportunity to...
5 Connected Loyalty Best Practices to Improve Customer Retention
From the early days of cutout coupons on packaged boxes to today’s sophisticated digital programs, loyalty has been a critical part of business success. Indeed, the time-honored...
Empowering Patients with Chronic Conditions, Providers, and Payers with RPM
Ninety percent of the nation’s annual healthcare expenditures are for people with chronic and mental health conditions. Six of 10 adults in the U.S. have a chronic disease. Four...
9 Initiatives to Promote Upskilling in the Tech Industry
We take great pride in building strong, lasting relationships with our employees. By providing opportunities to learn new skills, we empower people to further their careers and...
AI’s New Frontier: Smarter Insurance Operations
For years the insurance industry relied primarily on people, namely underwriters, to evaluate and approve insurance policies. However, the industry is shifting to digital. Fallout...
How Large Language Modules and ChatGPT Will Drive Industry Transformation
Generative pre-trained transformer (GPT) is a form of artificial intelligence (AI) that produces unique results, as opposed to relying on data sets to draw conclusions. This type...
