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How Digital Transformation Is Impacting Customer Experience

As companies continue their digital transformation journey, there is an increased appreciation for digitalization as a business optimization strategy. Often, the goals that have...

Your Users Are Key Stakeholders, Treat Them Like It

No company would survive without its customers. If that sounds glaringly obvious, then I have your attention. A recurring problem in today’s society, however, is that...

UX/UI: Expect Major Changes in 2022 and Beyond

After a year in which the return to pre-pandemic normality was often tantalizingly within reach, digital adoption continued to accelerate in ways we never could have predicted two...

How Digital Transformation is Driving Customer Experience

This blog, co-written with Richard Alvarez (UX Practice Lead, Saggezza), draws on their joint experience in the Customer Experience environments. Digital transformation is no...

Customer Experience & User Experience: Where they Meet

8 Design Principles to Transform User Experience

The Role of Empathy in Design

Connecting the Dots: Great UX in Connected Products

The principles of great user experience (UX) have been around for some time. Are things really so different when it comes to connected product UX? Yes and no. The concept of...

The Importance of UX in Digital Transformation

Digital Transformation is a term we’ve been hearing a lot of as of late, but what is it really? Simply put, Digital Transformation is the process through which digital...

Size Doesn’t Matter When it Comes to App Development

When are you app-ready? How big does your business need to be for an app to be appropriate? Well, as the world rapidly embraces the idea of being mobile first, apps are becoming...

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A Day At : HTML5 Web Camp Organized by Microsoft in Pennsylvania : Session ̵...

Preface: The HTML5 Standard   has gained immense popularity and is being widely adopted by the web and mobile development community and web browsers including mobile device...

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