Strengthen provider and patient relationships with a fully integrated engagement platform from a trusted Salesforce implementation partner

FACT SHEET Infostretch & Salesforce

Salesforce for Physicians

Salesforce For Doctors

Providers are working harder than ever to fill gaps in the healthcare system. A digital-first strategy that keeps patients at the center of the experience is necessary to deliver high quality of care for patients—whoever they are, wherever they may be.

As a Salesforce implementation partner, Infostretch can deliver connected patient experiences for better outcomes with:

  • Scale care management: 360-degree view of each patient to understand their care needs and proactively intervene for enhanced quality of care and achieve a better health outcome
  • Transformative patient services: Convert transactional-based assistance for outcome-driven service; reduce cost of care for both patients and providers with proactive and preventative care management; address SDoH by migrating Care Barriers to make healthcare more accessible

Using Salesforce, you can see your data on a single platform and generate actionable insights that enable you to provide the right care at the right place at the right time.

Solutions

Infostretch has a 4-pronged approach to address the needs of modern care providers and their patients:

SOLUTION
OUTCOME
Referral Management

Referral Management

SOLUTION

Seamless patient acquisition, referral, and onboarding between PCPs, specialists, and hospital—driven by data sharing between providers over a secured and standardized (FHIR, HL7 etc.) integration mechanism, appointment scheduling and pre-built clinical workflows

OUTCOME

Reduces revenue leakage and enhances the patient and provider experience with minimal manual interventions

Provider Engagements

Provider Engagements

SOLUTION

Provides a full view of the provider network with intuitive onboarding, verifications, and intelligent provider search options

OUTCOME

Efficiency gains with a complete view of the facilities, physicians, their operating hours, and available appointment slots – all in one system

Patient Experience

Patient Experience

SOLUTION

Patients are empowered to connect to the care they need, to the access they need with their Care Team, and the data they need to take informed decisions about their own health and to efficiently make positive changes to their lifestyles, take preventative actions and accurately follow their personalized treatment plans

OUTCOME

Enables Patients to find the right care faster, learn to make the right lifestyle changes, and thereby prevent the onset of long-term chronic diseases

Care Coordination

Care Coordination

SOLUTION

Displays the 360° view of patient data from multiple systems (including EHR, Billing etc.) on a single screen, including their care plans and goals, health determinants, their care team, and health history

OUTCOME

Enables monitoring of patients, their adherence to care plans, mitigate barriers to care, and take proactive actions based on actionable insights available within the system

Conceptual

Salesforce for physicians enables personalized care before, during, and after appointments in a secure, compliant, and agile manner. With the power of Salesforce, Infostretch can facilitate innovative capabilities including:

Referral Management

Referral
Management

Patient 360

Patient 360

Patient Onboarding

Patient
Onboarding

Provider Network Management

Provider Network
Management

Appointment Management

Appointment
Management

Wellness Education

Wellness
Education

Tele Health

Tele
Health

Provider Network Management

Interoperability