Scale patient engagement and deliver faster business results with purpose-built solutions

FACT SHEET Infostretch & Salesforce

Salesforce for Pharma & MedTech

robust life sciences platform solution

Pharma and MedTech companies work hard every day to create a healthier world and discover preventions and cures for complex health conditions. But the rapidly evolving expectations of patients and providers and changing healthcare landscapes make it challenging to meet demands.

As an experienced Salesforce implementation partner, Infostretch can deliver a robust life sciences platform capable of:

Accelerating R&D Innovation

Accelerating R&D Innovation

Reduce time to market by integrating systems and teams on a single, secure platform that is accessible from any device. Strengthen patient recruitment and retention with personalized engagement management and transform therapy development with a holistic view of trials.

Connecting Patient Experiences

Connecting Patient Experiences

Bridge the silos in patient engagement by delivering therapeutic-specific support programs at scale, creating connected personalized engagement journeys, patient education and tracking performance with built-in analytics and AI.

Transforming Virtual Sales

Transforming Virtual Sales

Deliver a fully connected virtual selling experience on a single platform to accelerate positive business results. Drive engagement beyond video conferencing and close more business with intelligent, actionable insights.

Solutions

Infostretch has a 4-pronged approach to address the needs of modern pharma and MedTech companies:

SOLUTION
OUTCOME
Clinical Trial Patient Engagement Management Solutions

Clinical Trial Patient Engagement Management

SOLUTION

Manage connected patient journeys encompassing targeted campaigns, volunteer enrollments, appointment scheduling, activity reminders, post appointment wellness surveys, and continuous patient education and adverse events monitoring – all in a single platform of engagement

OUTCOME

Increase adherence to protocols and probability of success in finding breakthrough treatments, increased enrollment rates, better quality of referrals, reduction in volunteer drop-off or no-shows, educate patients and bring transparency about risks and benefits

Medical Inquiry Management Solutions

Medical Inquiry Management

SOLUTION

Provides a workflow orchestration solution to curate personalized responses to medical/clinical inquiries from physicians and key opinion leaders

OUTCOME

Build trust in products and accelerate the capture of market shares

Accelerate Patient Services Programs

Accelerate Patient Services Programs

SOLUTION

Helps patients to easily enroll in therapy-specific support programs, personalized care coordination, continuous wellness education, and deriving actionable insights from connected devices plays a significant role in ensuring patients are following the right protocols

OUTCOME

Pharmaceuticals help patients get the support they need to effectively manage their treatment plans, that in turn defines the sustained effectiveness of their products

Mobilize Intelligent Sales

Mobilize Intelligent Sales

SOLUTION

Centralizes territory, account, and product data to standardize processes, automate tasks, and surface insights on any device

OUTCOME

Field sales and medical sales liaisons can view sales territories, opportunities, medical inquiries, sample requests, and field inventory all in one single system in real-time

Systems of Engagement & Capabilities

Through the entire pharma and MedTech lifecycle— Early Stages R&D, clinical development, manufacturing and supply chain, marketing, sales, provider support, and patient services— Infostretch can extend Salesforce Health Cloud to offer several systems of engagement including:

Core Salesforce CRM

Core Salesforce
CRM

Personalized Mobile Apps

Personalized
Mobile Apps

Provider Portal

Provider
Portal

Patient Portal

Patient
Portal

Supplier Portal

Supplier
Portal

Tele Health

Tele
Health

core capabilities designed to drive business value

And with every system of engagement comes a set of core capabilities designed to drive business value. These core capabilities include:

Patient Support Programs

Patient Support Programs Enables management of end-to-end engagement lifecycle for Patient Support Programs to improve access, usage, and adherence to therapy protocols ensuring greater success of their products.

R&D Operations

R&D Operations Transform therapy development and reduce time to market by unifying teams and data for greater transparency and collaboration.

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