Success Story BFSI

Automation of a Leading Financial Services Provider’s Credit Application Submission Process Across Platforms

Consolidate credit application submission process

A leading financial services company needed to consolidate its credit application submission process.

This required automating the credit application credit investigation, credit analysis, and the credit decision with documentation and reporting across their website, external systems and their-party consumer websites and vendors.

the Results

Key Outcomes

At the close of the project, Apexon was able to deliver the following features and upgrades:

ACE CORE FUNCTIONS, SYSTEM INTERFACES, AND DECISION ENGINE INTERFACE
Improvements to ACE Core functions, system interfaces, and decision engine interface

Mobile Testing
Real-time contract status update changes to dealer interface systems across locations

REAL-TIME CONTRACT STATUS UPDATE
Vehicle ownership is transferred more quickly & smoothly across dealers, third-party consumer websites, & vendors

ENHANCED THE SEAMLESS AVAILABILITY OF CRUCIAL INFORMATION
Enhanced the seamless availability of crucial information such as broker information, personal references, & Repo & BK Indicators

The challenge

3 key areas

Aside from the challenges associated with automating the whole process, Apexon specialists discovered that:

Selecting Appropriate Interfaces

Selecting Appropriate Interfaces We needed to interface with external systems (like Route#1, DSP (DLR Track) and third-party consumer websites) and vendors in order to complete any decision credit applications

Documentation & Reporting

Documentation & Reporting The client needed a credit application credit investigation, credit analysis, and the credit decision with documentation and reporting

Integrating Existing MBFS Websites

Integrating Existing MBFS Websites The new system needed to get integrated with the existing MBFS websites

The Solution

4 key areas

We implemented the following solution to meet the customer’s requirement of consolidating the credit application submission process:

Consolidation of credit application submission process

Consolidating processes

Consolidation of credit application submission process (MBAdvantage, B2C, B2B,) and decision status into single channel communication with host system

Integrations of Multiple Interfaces

Integrations of Multiple Interfaces

Integration of commercial account, OFAC, critical account lookup/review process, and MBUSA enterprise pricing for all Mercedes Benz Cars with options

Utilising Appropriate Software

Utilising Appropriate Software

Ab Initio, Cognos 10/8.4/7.3 Bi Suite, DB2, Unix, Linux, AIX, and Teradata were used to develop the solution

Seamless Integrations

Seamless Integrations

Seamless integration of dealer track into automated credit evaluation and approval system